At pk22 we take your privacy seriously. This Privacy Policy explains in plain terms what personal information we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your data.
Every piece of data you submit to pk22 — during registration, login, deposit or withdrawal — is transmitted over an SSL-encrypted connection. Your information cannot be intercepted in transit by third parties on the same network.
pk22 does not sell, rent or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy and no others.
pk22 collects only the data necessary to operate your account, process payments, comply with KYC requirements and provide customer support. We do not collect data beyond what is reasonably necessary for these purposes.
Player data is stored on secured, access-controlled servers. Access to personal data within pk22 is restricted on a need-to-know basis, with regular internal audits to verify access controls remain appropriate and effective.
You have the right to access the personal data pk22 holds about you, request corrections, request deletion subject to legal retention obligations, and object to certain processing activities. Requests are handled through our support team.
pk22 processes personal data in accordance with applicable international data protection standards and the KYC and AML obligations of our gaming licence. Compliance is reviewed regularly by our internal compliance team.
This Privacy Policy ("Policy") describes how pk22 ("pk22", "we", "us", "our") collects, uses, stores, discloses and protects the personal information of players and visitors ("you", "User") who access the pk22 website at pk22.win and use any services made available through it.
By registering an account with pk22, making a deposit or accessing any pk22 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the Platform.
This Policy should be read together with the pk22 Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of pk22.
pk22 operates as the data controller in respect of personal data collected from players and users of the Platform. As data controller, pk22 determines the purposes and means of processing your personal data in accordance with the obligations and standards set by applicable international data protection law and our gaming licence conditions.
For all privacy-related enquiries, data access requests or complaints, please contact our Data Protection team via the live chat function on the Platform or by email at [email protected] with the subject line "Privacy Request".
pk22 collects personal data in the following categories:
pk22 collects personal data through the following means:
pk22 processes your personal data on the following legal bases:
pk22 uses your personal data for the following purposes:
pk22 does not sell, rent or trade your personal data. We may share your personal data with third parties only in the following circumstances:
The pk22 platform uses cookies and similar tracking technologies to support platform functionality, maintain your login session, prevent fraud and analyse usage patterns. The following categories of cookies are used:
You may control non-essential cookie preferences through your browser settings. Blocking strictly necessary cookies may impair your ability to use the Platform.
pk22 retains personal data for as long as necessary to fulfil the purposes described in this Policy, and in any event for the minimum periods required by applicable gaming licence conditions and AML regulations. In practice this means:
Following expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified individual.
pk22 implements technical and organisational measures appropriate to the risk presented by our processing activities to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
No transmission of data over the internet can be guaranteed to be completely secure. While pk22 takes every reasonable precaution, we cannot warrant the absolute security of data transmitted to or from the Platform.
Subject to applicable law and our legal retention obligations, you hold the following rights in respect of your personal data held by pk22:
To exercise any of these rights, contact pk22 support via live chat or email at [email protected]. We will respond within thirty (30) days of receipt of a valid, verified request. We may need to verify your identity before processing a data rights request.
pk22 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If pk22 discovers or is notified that a minor has registered an account or otherwise provided personal data, we will promptly close the account, delete all associated personal data and, where applicable, report the matter to relevant authorities. Parents or guardians who believe a minor may have registered with pk22 should contact our support team immediately.
pk22 may process or store your personal data on servers located outside Pakistan in connection with our infrastructure or third-party service providers. Where such transfers occur, pk22 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the data protection principles described in this Policy. This may include contractual protections with the relevant service providers or reliance on established data transfer mechanisms recognised under applicable international data protection standards.
pk22 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements or Platform features. Material changes will be communicated to registered players via the email address associated with their account or through a prominent notice on the Platform prior to the effective date of the change. The "Last Updated" date at the top of this page indicates when the current version came into effect. Your continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.
If you have questions, concerns or complaints about how pk22 handles your personal data, please contact us through any of the following channels:
We aim to respond to all privacy-related enquiries within five (5) business days and to complete formal data rights requests within thirty (30) days of receiving a verified request.
pk22 processes personal data only of players aged 18 and above. By using the Platform you confirm that you meet this age requirement and have read and accepted this Privacy Policy. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page.
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